Frequently Asked Questions
Product
Why don't you find out for yourself?
Our candy is unfortunately not kosher but we are always seeking to bring new products on board that everyone can enjoy!
No. No they are not.
Please devour your Sour Strips within 12 months of receiving your package, but to be honest, why would you wait that long?
Our Sour Strips contain wheat and are processed in a facility with products that contain soy! Please check the nutrition panel located on each flavor page to ensure you can eat our candy!
We are actively trying to get our Sour Strips into every store possible! For now we mainly sell on our website, but check out our Stores tab at the top of our site to see if there are any Sour Strips near you!
Shipping
All orders are generally shipped within 24 hours from the time of being placed (outside of the weekend). During new flavor releases or special promos, please allow an extra 24-48 hours for your order to be processed. We ship via UPS ground which, on average, delivered within 3-4 business days from the time the package is picked up. Please note that delivery times may be longer during holiday peak season or bad weather.
If you feel there is an issue with delivery or a lost package, please email us with your order number and the issue occurring and a team member will assist you ASAP. Please email SUPPORT@SOURSTRIPS.COM
We now ship to Canada! Please note that there might be added fees such as import duties but don't get mad at us, yell at the government :(
Our candy is carried by a few international resellers: UK: https://www.proteinpickandmix.co.uk/
We now offer free shipping on all orders over $50 in the United States and over $75 in Canada! You're going to want more candy anyway so why not order more, ya know?